Upcoming: United Kingdom

Gentle Introduction to Science Communication Evaluation
with Dr. Eric Jensen & Paloma Zubieta López

CitizenM hotel in London Bankside. 20 Lavington Street London, SE1 0NZ. United Kingdom.

Is your science event, activity or exhibition making a difference? This workshop will help equip you to answer this question. The workshop will offer an introduction to a range of qualitative and quantitative tools for conducting robust evaluation of science communication events, festivals, exhibitions and activities.

Designing & Evaluating Training Programmes for Student Volunteers
with Dr. Eric Jensen & Paloma Zubieta López

CitizenM hotel in London Bankside. 20 Lavington Street London, SE1 0NZ. United Kingdom.

Student volunteers can be the lifeblood of an event, festival,engagement activity or engagement initiative. Training is the key to preparing your student volunteers for their roles, and avoiding negative outcomes. What steps can you take to ensure they are equipped to be as effective as possible? How can you evaluate your training programme(s) to ensure they working as planned?

Organising and Evaluating Public Engagement for Events and Festivals
with Dr. Eric Jensen & Paloma Zubieta López

CitizenM hotel in London Bankside. 20 Lavington Street London, SE1 0NZ. United Kingdom.

Effective event and festival organisation requires good planning and project management, carefully crafted objectives, reliable approaches to ensuring key tasks are completed on time and well-planned evaluation tools and procedures.

How to Conduct Low-Cost, High-Quality Evaluations using Technology-Enhanced Survey Methods.
with Dr. Eric Jensen & Oliver Davies

CitizenM hotel in London Bankside. 20 Lavington Street London, SE1 0NZ. United Kingdom.

The story is the same across many organisations: ‘We would like to know more, but we just don’t have the time/resources/expertise to do high quality evaluation’. New developments in technology for survey-based evaluation have made it possible to bridge this longstanding divide between aspiration and practice. This workshop shows how new technologies can enable your organization to collect, analyse and report results in real-time for far less cost in time and resources than a traditional approach to evaluation.

Very Gentle Introduction to Quantitative Evaluation
with Dr. Eric Jensen & Benjamin K. Smith

SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

How do you know what to measure and how? What can quantitative evaluation offer you when you are trying to understand what is working and why in your programme or activity? This workshop equips you with the information you need to decide how to evaluate your project, programme or activity using quantitative methods.

Conduct a Successful Evaluation Series: Survey Design, Analysis and Quantification of Results.
with Dr. Eric Jensen & Benjamin K. Smith

CitizenM hotel in London Bankside. 20 Lavington Street London, SE1 0NZ. United Kingdom.

The series of workshops that provides an introduction to the use of quantitative evaluation and statistical analysis in survey data. Guidance in research methods and survey design. How do you know what to measure and how? How can quantitative evaluation help in understanding what is working and why? Learn to use both long-established methods and contemporary low-cost automated tools for analysis. Use this option to save 10% while booking the whole series of workshops.

Gentle Introduction to Survey Design for Evaluation
with Dr. Eric Jensen & Benjamin K. Smith

SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

Ensure your use of surveys for evaluation ask the right questions so you can gather accurate, relevant data. This workshop provides a gentle introduction to survey design for evaluation. You will receive practical guidance in a friendly learning space aimed to help you and your organisation avoid common pitfalls in research methods and survey design.

How to Evaluate Long-Term Impact with Questionnaires.
with Dr. Eric Jensen & Benjamin K. Smith

SocietyM at CitizenM hotel London Bankside, 20 Lavington Street London, SE1 0NZ, United Kingdom.

A growing number of funders, policymakers and institutions are turning their attention to long-term impact. How can you know whether your programme, activity or event is making a lasting difference in people’s lives? This is one of the most challenging types of evaluation to design and conduct. This workshop workshop will equip you for this challenge by providing practical guidance about how you can establish robust long-term impact evaluation using survey methods.

How to Accurately Quantify your Open-Ended Evaluation Data
with Dr. Eric Jensen & Benjamin K. Smith

SocietyM at CitizenM hotel London Bankside, 20 Lavington Street London, SE1 0NZ, United Kingdom.

Many people find themselves with open-ended data from survey responses and other data sources, but no clear idea about how to robustly quantify these data for statistical analysis. This workshop introduces the key principles and practical details of this process. By the end of the workshop, you will have a practical plan for your open-ended data, using the long-established method of content analysis or more contemporary automated tools that have become increasingly low cost (or free!) and widely available.

Gentle Introduction to Statistical Analysis for Evaluation using SPSS and R
with Dr. Eric Jensen & Benjamin K. Smith

SocietyM at CitizenM hotel London Bankside, 20 Lavington Street London, SE1 0NZ, United Kingdom.

Too often, quantitative evaluations rely on overly simplistic analysis. This workshop is designed to open the door to using appropriate statistics to analysis and report on your data. This workshop provides an initial introduction to using statistical analysis software for evaluation for people with no or minimal training in statistics. In this workshop, you will be encouraged to bring your own data and computer to practice for yourself with support from the expert speakers.

Upcoming: Online

Public Engagement Evaluation Course - Self-paced
with Dr. Eric Jensen

Would you like to know whether your public engagement activity is effective?

This course introduces you to the process of public engagement evaluation. You'll learn how to translate your public engagement goals into clear outcome statements and develop your evaluation plans. It equips you with tools and practical guidance to accurately measure quality of experience and impact. 

Learn cutting edge methods without the time pressure.

Curso de Evaluación de la Participación del Público - A su propio ritmo
with Dr Eric Jensen

¿Desea saber si su actividad con participación del público es efectiva?

Aprenda a su propio ritmo y conviértase en un evaluador más efectivo de sus actividades públicas. Este curso le presenta al proceso de evaluación de la participación del público, a las herramientas disponibles y la guía práctica sobre cómo recopilar datos de evaluación precisos. Aprenderá a traducir sus metas para su actividad de participación pública en declaraciones de resultados mensurables y cómo desarrollar su plan de evaluación para comenzar a evaluar sus resultados.

Aprenda métodos innovadores sin presión.

Project Evaluation & Methods Consultation
with Dr. Eric Jensen

Would you like some expert support in getting your evaluation up and running?

Working directly with Dr Jensen, you will receive one-to-one feedback and recommendations customised to your project scope and requirements. Choose the level of consultation that matches your current stage in the evaluation process.

Digital Learning Design & Communications Consultation
with Lisa Taylor-Sayles

Would you like some expert support in getting your long distance training programmes set up and running while ensuring their accessibility?

Working directly with Lisa Sayles, you will receive personalised recommendations that are customised to your project requirements. Choose the level of consultation that best matches your project's current needs.

Past Courses & Workshops

Designing & Evaluating Accessible Learning Experiences
with Dr. Eric Jensen & Lisa Taylor-Sayles

SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

Ensuring accessibility is a vital part of delivering inclusive programmes. This workshop helps you in designing, evaluating and delivering programmes that are accessible for all.

Gentle Introduction to Survey Design for Evaluation
with Dr. Eric Jensen

SocietyM London Bankside at CitizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

Ensure your use of surveys for evaluation ask the right questions so you can gather accurate, relevant data. This workshop provides a gentle introduction to survey design for evaluation. You will receive practical guidance in a friendly learning space aimed to help you and your organisation avoid common pitfalls in research methods and survey design.

Gentle Introduction to Survey Design for Evaluation
with Dr. Eric Jensen

SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

This workshop introduces how, why and when to use surveys for evaluation and how to avoid common pitfalls in survey design. The event addresses the following:

  • Why use surveys for evaluation?
  • When you shouldn’t use surveys for evaluation.
  • How to develop a "good" survey question and response options.
  • Avoiding common pitfalls in survey design: How to spot a bad survey question and response options.
  • Using open-ended questions in your survey.
  • Using online, iPad-based and automated surveys.
  • Pilot testing your survey.

Introducción al Diseño de Cuestionarios para la Evaluación del Impacto
with Dr Eric Jensen

Av. José Loreto Fabela s/n, Gustavo A. Madero, Unidad San Juan de Aragón, 07969 Ciudad de México, D.F., Mexico

Este taller práctico introduce los principios del diseño de cuestionarios y ofrece una guía paso a paso para desarrollar cuestionario de calidad para la evaluación de impacto.

Introduction to Questionnaire Design for Impact Evaluation
with Dr. Eric Jensen & Sarah Spooner

School of Natural and Applied Sciences building at Belgrano University, Villanueva 1324, 2nd Floor (you get there by stairs). Cdad. Autónoma de Buenos Aires, Argentina

This practically focused workshop introduces the principles of questionnaire design and offers step-by-step guidance on developing quality questionnaires for impact evaluation.

Gentle Introduction to Survey Design for Evaluation
with Dr. Eric Jensen

SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

This workshop introduces how, why and when to use surveys for evaluation and how to avoid common pitfalls in survey design. The event addresses the following:

  • Why use surveys for evaluation?
  • When you shouldn’t use surveys for evaluation.
  • How to develop a "good" survey question and response options.
  • Avoiding common pitfalls in survey design: How to spot a bad survey question and response options.
  • Using open-ended questions in your survey.
  • Using online, iPad-based and automated surveys.
  • Pilot testing your survey.

Conservation and Environmental Education and Evaluation - July 2016
with Dr Patricia (Trish) Patrick & Dr. Eric Jensen

How can environmental and conservation education make a difference in people's lives? This special online course brings together leading international experts in conservation education, environmental education and evaluation to provide relevant resources and support to informal learning practitioners. Drawing upon pioneering research, theory and practical experience, this 10-week online course offers participants a firm grounding for effective delivery of conservation and environmental education and the principles underlying impact evaluation. The intended audience for this course is practitioners from museums, science centers, zoos, aquariums, parks, government, NGOs/non-profits, field conservation and others working to convey a conservation or environmental message, and firms or consultants providing support in areas such as research or marketing communications.

Introduction to Questionnaire Design for Impact Evaluation
with Eric Kennedy & Dr. Eric Jensen

SocietyM Meeting Room at CitizenM Hotel, London Bankside.
20 Lavington St, London, United Kingdom SE1 0NZ, United Kingdom

Join our speakers for this practically-focused workshop, offering step-by-step guidance on developing top-quality questionnaires for impact evaluation.

Gentle Introduction to Science Communication and Public Engagement Evaluation
with Eric Kennedy & Dr. Eric Jensen

SocietyM Meeting Room at CitizenM Hotel, London Bankside.
20 Lavington St, London, United Kingdom SE1 0NZ, United Kingdom

This workshop will be of interest to science communicators and those in science learning and public engagement. This practical workshop will offer you step-by-step guidance on developing an evaluation plan for science communication and public engagement activities. You will be introduced to the principles that support sound evaluation practices and the range of methods you can use.

How to Analyse Qualitative Interview Data for Evaluation
with Eric Kennedy & Dr. Eric Jensen

University of Westminster Clipstone Building, Room 1.115
115 New Cavendish Street London, W1W 6UW

This practical workshop provides an introduction to how you can analyse qualitative interview data for your evaluations. This workshop is part of a series about qualitative interview-based evaluation. The first workshop in this mini-series, How to Design Qualitative Interviews for Evaluation, is happening on 20th April, also at the University of Westminster.

How to Design and Conduct Qualitative Interviews for Evaluation
with Eric Kennedy & Dr. Eric Jensen

University of Westminster Clipstone Building, Room 1.115
115 New Cavendish Street London, W1W 6UW

This practical workshop provides an introduction to why and how you can collect qualitative interview data for evaluation purposes. It is part of a series addressing how to do interview-based evaluation. This is the first in a two-part series; the second part How to Analyse Qualitative Interview Data for Evaluation will take place on 21st April, also at the University of Westminster.

Gentle Introduction to Quantitative Evaluation
with Dr. John Fraser & Dr. Eric Jensen

Central Park Zoo, New York City

Would you like to better understand the range of options available for quantitative evaluation? This workshop presents cutting edge advise on best practice in observation, surveys, and other approaches to quantifying quality of experience and impact. Join our internationally-recognized speakers for this workshop at the Central Park Zoo in New York City and discover new possibilities for conducting better evaluation.

Introduction to Quantitative Data Analysis for Public Engagement Evaluation
with Dr. Eric Jensen

University of Strathclyde, Glasgow, Scotland

This practical workshop provides an introduction to how you can quantify open-ended survey data in a robust and consistent manner for public engagement evaluation purposes. You will have the opportunity to practice this skill in the workshop in small groups, including the process of assessing the reliability of your analysis approach.

The Role of Data and Evaluation in the Cultural and Third Sector
with Dr. Vikki McCall, Dr. Alasdair Rutherford, Dr. Orian Brook & Dr. Eric Jensen

University of Stirling, Scotland

The cultural and third sectors are often accused of having a lack of robust data and evaluation to evidence their impact and to study public engagement. This workshop explores what types of data these sectors have, the quality of existing evaluation data and what kinds of evaluation data they still need to develop. The workshop questions the current ways of thinking about evaluation and evidence in these sectors, identifying new evaluation options and strategies which are appropriate in analysing public engagement of the cultural and third sectors.

Gentle Introduction to Quantitative Public Engagement Evaluation Using Questionnaires and Observation
with Andrew Moss & Dr. Eric Jensen

University of Strathclyde, Glasgow, Scotland

Are you feeling uncertain about how to set up a quantitative evaluation for studying public engagement, or looking to explore your options? This workshop presents the state of the art in collecting quantitative evaluation data, and recognising what is most appropriate for public engagement evaluation analysis. This small-scale event will include presentations on how to design good questionnaires and observation-based evaluations.

Using Social Media for Public Engagement Evaluation and Feedback: Analysing Quality of Public Engagement Experience Data from Tripadvisor and Twitter
with Andrew Moss & Dr. Eric Jensen

University of Strathclyde, Glasgow, Scotland

Have you begun thinking about analysing social media for public engagement feedback and evaluation about your organisation and its activities? This publicly available source of data can offer great value in terms of gaining insights into the views and experiences of your customers and audiences. However, social media also bring with them specific methodological and practical issues that must be taken into account to gain accurate evaluation results. This workshop presents cutting edge knowledge about such data, identifying the strengths and weaknesses of different options and what is most apprpriate when studying public engagement. The event also provides practical solutions alongside important ‘health warnings’ about the limitations of this kind of data in the case of public engagement practice.

How to Analyse Qualitative Data for Evaluation
with Sarah Bromley & Dr. Eric Jensen

SocietyM Meeting Room at CitizenM hotel, London Bankside.

This workshop introduces how to analyse qualitative data for evaluation purposes. Emphasis will be placed on how you can create valuable practical insights from qualitative data. This event addresses the steps involved in analysing different kinds of qualitative data. This workshop will be useful for anyone interested in making the most of your qualitative data.

How to Collect Qualitative Data for Evaluation
with Shaun Romain & Dr. Eric Jensen

The Trafalgar Hotel, 2 Spring Gardens, Trafalgar Square, London SW1A 2TS

This workshop provides an introduction to why and how you can collect qualitative data for evaluation purposes. The event addresses why qualitative methods are useful, which qualitative methods are most appropriate to your evaluations, how to develop and conduct a good interview or focus group, how to avoid common qualitative evaluation pitfalls; and finally how to gather qualitative evaluation data under tight resource and time constraints.

How to Do Quantitative Evaluation from Start to Finish: Assessing Quality of Experience and Impact
with Dr. Eric Jensen & Dr. Victor Quintino

Universidade de Aveiro, Portugal

This training course takes you from the earliest stages of designing your quantitative evaluation project through survey design, data management, analysis and writing up your results in a report.

Conservation and Environmental Education and Evaluation - January 2016
with Dr Patricia (Trish) Patrick & Dr. Eric Jensen

How can environmental and conservation education make a difference in people's lives? This special online course brings together leading international experts in conservation education, environmental education and evaluation to provide relevant resources and support to informal learning practitioners. Drawing upon pioneering research, theory and practical experience, this 10-week online course offers participants a firm grounding for effective delivery of conservation and environmental education and the principles underlying impact evaluation. The intended audience for this course is practitioners from museums, science centers, zoos, aquariums, parks, government, NGOs/non-profits, field conservation and others working to convey a conservation or environmental message, and firms or consultants providing support in areas such as research or marketing communications.

Gentle Introduction to Evaluating Public Engagement Impacts
with Dr Richard Watermeyer, Dr Helen Featherstone, Dr. Eric Jensen & Lauren Humphrey

Bristol Commonwealth Society, 14 Whiteladies Road, Clifton, Bristol. BS8 1PD.

Is your event or activity making a difference? This workshop will help equip you to answer this question. Make the most of impact evaluation for your public engagement events or activities by learning about key issues and techniques you can use. Speakers will introduce you to a range of tools for conducting robust impact evaluation of public engagement, drawing upon their extensive experience and internationally-recognised evaluation expertise.

How To Use Questionnaires For Impact Evaluation
with Dr. Eric Jensen & Monae Verbeke

Woburn House Conference Centre, 20 Tavistock Square London WC1H 9HQ

This practical workshop provides a rapid introduction to using surveys for impact evaluation purposes.

A Gentle Introduction to Quantitative Analysis
with Dr. Eric Jensen

Children’s Museum of Denver, Denver, USA

This practical workshop provides an introduction to how you can quantify open-ended survey data in a robust and consistent manner for evaluation purposes. You will have the opportunity to practice this skill in the workshop in small groups, including the process of assessing the reliability of your analysis approach.

Introduction to Survey Design for Evaluation
with Dr. Eric Jensen

Children’s Museum of Denver, Denver, USA

This workshop introduces concepts that address how, why and when to use surveys for evaluation and how to avoid common pitfalls in survey design. This workshop will provide the soft, practically focused introduction that even non-evaluators can appreciate.

Using Social Media for Evaluation and Feedback: Analysing Quality of Experience Data from TripAdvisor and Twitter
with Andrew Moss & Dr. Eric Jensen

SocietyM London Bankside, 20 Lavington Street, SE1 0NZ - London UK

Have you begun thinking about analysing social media for feedback and evaluation about your organisation and its activities? This publicly available source of data can offer great value in terms of gaining insights into the views and experiences of your customers and audiences. However, social media also bring with them specific methodological and practical issues that must be taken into account to gain accurate evaluation results. This workshop presents cutting edge knowledge about such data, identifying the strengths and weaknesses of different options. The event provides practical solutions alongside important ‘health warnings’ about the limitations of this kind of data.

Gentle Introduction to Quantitative Evaluation
with Andrew Moss, David Francis & Dr. Eric Jensen

SocietyM London Bankside, 20 Lavington Street, SE1 0NZ - London UK

Are you feeling uncertain about how to set up a quantitative evaluation, or looking to explore your options? This workshop presents the state of the art in collecting quantitative evaluation data, identifying the strengths and weaknesses of different options. This small-scale event in central London will include presentations on how to design good questionnaires and observation-based evaluations.

Innovative Methods of Evaluating Public Engagement / The University of Cambridge
with Dr. Brady Wagoner, Dr. Eric Jensen & Nicola Buckley

University of Cambridge Newnham College / Sidgwick Hall

Keynote speakers will address idiographic methods, new technologies of social research and new methodological frameworks for analyzing data. Workshop participants will also be invited to bring your own data and practical challenges to discuss and find solutions, so you can receive personalized feedback and advice from the workshop facilitators. The workshop will also include information on how to apply new methodological frameworks and analytic approaches to your evaluation data and how to generalize from detailed analysis of individual cases.

Evaluating Arts Education and Engagement: New and Innovative Approaches / The National Gallery
with Dr. Brady Wagoner, Dr. Eric Jensen, Gill Hart & Nicola Buckley

Rooms 2/3 Education Centre, National Gallery, London

Are you tired of the status quo in evaluation of arts education and public engagement? This workshop presents innovative alternative methods you can use. This small-scale event (less than 30 delegates) at the National Gallery will include presentations on the state of the art interdisciplinary methods of evaluating quality of experience and impact. It also provides practical perspectives on evaluating arts education from both an evaluator and institutional perspective. Keynote speakers will introduce idiographic (case-by-case analysis) evaluation options, new technologies for evaluating arts and culture and new methodological frameworks for analyzing evaluation.

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About Methods For Change

Methods For Change is a series of practitioner-focused online courses and face-to-face workshops designed to guide you and your organization on the best ideas available for evaluation and research techniques. This training will empower you and your organization to become more effective at gathering and understanding the insights from your data.


These online courses and workshops cover a range of evaluation tools and techniques for data collection and analysis, focusing on different sectors with invited expert speakers and facilitators. All of this is aimed at helping to provide resources and support to enable better quality evaluation and research to ultimately improve services and practices within your organization.