Developing and evaluating healthy workplace communication

Learn the principles and skills required to develop, maintain and evaluate healthy workplace communication
with Dr Eric Jensen & Lisa Taylor-Sayles

London, United Kingdom | SocietyM London Bankside at citizenM hotel London Bankside Lavington Street, 20, SE1 0NZ London

About This Workshop

A positive, effective workplace culture is built on healthy communication patterns. This workshop will equip you with an understanding of the essential principles and skills required to develop, maintain and evaluate healthy workplace communication.

Key issues addressed in this workshop include:

Healthy Mindsets

  • Open mindedness
  • Diversity and Inclusiveness
  • Empathy
  • Gratitude
  • Optimism
  • Trust
  • Emotional Self-regulation and awareness

Healthy Communication

  • Respect for self and others
  • Assertive communication
  • Listening
  • Personal connections (politeness, using people’s names, greetings)
  • Appropriate and effective interactions

Healthy Processes

  • Constructive Conflict Resolution
  • Team building/Teamwork
  • Effective processes/operations
  • Accountability

The workshop sessions will include the following topics:

  • How to develop healthy workplace communication
  • Hands-on experience developing key skills in workplace communication: Listening, speaking and conflict resolution
  • How to evaluate healthy workplace communication in your organisation
  • Building a better employee engagement survey to evaluate the workplace experience

Lisa Taylor-Sayles Professor

Lisa Sayles is Professor of Communication at College of the Redwoods in California (USA), where she teaches intercultural communication, interpersonal communication, small group communication, and Public Speaking.

As the Distance Education Coordinator for the College, she evaluates distance education curriculum, and trains and certifies instructors to design digital environments and teach in distance education modalities. She also delivers professional training on accessible online learning practices and effective communication in both formal and informal learning environments. Sayles holds a Master of Fine Arts in Visual Art from The Art Institute of Boston and a Master of Science in communication studies from Portland State University.

Small group communication
Intercultural communication
Digital learning design
Visual Art
Communication Studies

Dr Eric Jensen Profesor Asociado

El Dr. Eric Jensen (Depto. de Sociología, Universidad de Warwick) es un científico de renombre en ciencias sociales especializado en métodos innovadores para realizar investigación del aprendizaje no formal y evaluación del impacto en contextos de participación del público.

Jensen es autor del libro Doing Real Research: A Practical Guide to Social Research (SAGE). Tiene vasta experiencia diseñando y dirigiendo evaluaciones cuantitativas y mixtas en múltiples instituciones, entre las cuales se incluyen: La Galería Nacional de Londres, el Zoológico de Londres, el Museo de Historia Natural, el Festival de Literatura de Cheltenham, el Museo Británico, el Zoológico de San Diego y el Zoológico del Bronx. El Dr. Jensen tiene un Ph.D. en Sociología de la Universidad de Cambridge (Reino Unido). Enseña métodos de investigación social en la Universidad de Warwick.
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Métodos de Investigación
Evaluación de Impacto
Diseño de Encuestas
Métodos Cualitativos
Métodos Cuantitativos

Dr Eric Jensen Associate Professor

Dr. Eric Jensen (Associate Professor, Dept. of Sociology, University of Warwick) is a leading social scientist specializing in innovative methods of conducting impact evaluation research in informal learning and public engagement contexts.

Jensen is author of Doing Real Research: A Practical Guide to Social Research (SAGE). He has extensive experience designing and conducting quantitative and mixed methods evaluations at institutions including the National Gallery, London Zoo, Natural History Museum, Cheltenham Literature Festival, the British Museum, San Diego Zoo and Bronx Zoo. Dr. Jensen holds a PhD in Sociology from the University of Cambridge (UK). He teaches social research methods at the University of Warwick.
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Research Methods
Impact Evaluation
Survey Design
Qualitative Methods
Quantitative Methods

Participation notes

Registration will hold your place for this workshop. Your place will be secure once payment is confirmed with you/your financial department.

Registration is closed

Dr Eric Jensen
Dr Eric Jensen

Dr. Eric Jensen (Associate Professor, Dept. of Sociology, University of Warwick) is a leading social scientist specializing in innovative methods of conducting impact evaluation research in informal learning and public engagement contexts.

Lisa Taylor-Sayles
Lisa Taylor-Sayles

Lisa Sayles is Professor of Communication at College of the Redwoods in California (USA), where she teaches intercultural communication, interpersonal communication, small group communication, and Public Speaking.

Location

20 Lavington Street London, SE1 0NZ


2017-05-25 13:30:00 2017-05-25 17:00:00 Europe/London Developing and evaluating healthy workplace communication A positive, effective workplace culture is built on healthy communication patterns. This workshop will equip you with an understanding of the essential principles and skills required to develop, maintain and evaluate healthy workplace communication. Key issues addressed in this workshop include: Healthy Mindsets Open mindedness Diversity and Inclusiveness Empathy Gratitude Optimism Trust Emotional Self-regulation and awareness Healthy Communication Respect for self and others Assertive communication Listening Personal connections (politeness, using people’s names, greetings) Appropriate and effective interactions Healthy Processes Constructive Conflict Resolution Team building/Teamwork Effective processes/operations Accountability The workshop sessions will include the following topics: How to develop healthy workplace communication Hands-on experience developing key skills in workplace communication: Listening, speaking and conflict resolution How to evaluate healthy workplace communication in your organisation Building a better employee engagement survey to evaluate the workplace experience 20 Lavington Street London, SE1 0NZ Methods For Change [email protected]